1. Satisfaction Guarantee: At Vardi Jewels, your happiness is our top priority. If you’re not completely satisfied with your purchase, we offer a commitment to modify your ring free of charge to ensure it meets your expectations. Your ultimate satisfaction is what matters most to us.

2. Diamond Price Match Guarantee: We understand the significance of value in your purchase. Our Diamond Price Match Guarantee ensures that if you find an identical diamond with the same specifications and certification at a lower price from a reputable retailer, we will match that price to provide you with the best value.

3. Lifetime Manufacturer Guarantee: We have utmost confidence in the durability and craftsmanship of our rings. Our Lifetime Manufacturer Guarantee covers any manufacturing defects that may arise over the lifetime of the ring. This includes issues like loose stones, defective settings, or any other craftsmanship-related concerns. If any such issues occur, we will repair or replace the ring at no cost to you.

4. Accent Stone Loss Warranty: We understand the importance of maintaining the integrity of your ring’s design. With our Accent Stone Loss Warranty, if any small stones break or fall out within the first year of purchase or after our provided maintenance, we will replace them free of charge. This warranty ensures your ring remains as exquisite as the day you received it.

5. Certificate of Authenticity: At the time of purchase, we provide full disclosure of all details regarding the materials and diamonds used in your ring. Our commitment to transparency ensures that you have a clear understanding of the quality and authenticity of your purchase.

Our Satisfaction Guarantee: Your Custom Jewelry, Perfected to Your Delight.

We want you to absolutely love your custom jewelry. Our satisfaction guarantee ensures that if you’re not completely happy with your piece, we’re here to assist and make things right. Whether it’s a minor adjustment or a more significant change, we’re committed to creating a piece that resonates with you.

We understand that sometimes, personal preferences might evolve or change, and that’s okay. If you feel the need for modifications, we’ll be more than willing to accommodate your requests. However, it’s important to note that additional costs may apply for materials like adding more gold or accent stones.

To make sure we can provide the best possible service, we kindly ask that you notify us within 30 days of receiving the jewelry. This timeframe allows us to address your concerns promptly and make any necessary adjustments efficiently.

Your satisfaction is of utmost importance to us. We value your trust in our craftsmanship and are dedicated to delivering a jewelry piece that brings you joy and satisfaction.

Our Diamond Price Match Guarantee.

At Vardi Jewels, we’re thrilled to present our exclusive Diamond Price Match Guarantee, a testament to our commitment to providing you with exceptional value and unparalleled quality. Your search for the perfect diamond is now even more rewarding, as we promise to match the price of any identical diamond you find at a lower cost from a reputable source.

Your satisfaction is our top priority, and with our Price Match Guarantee, you can shop with complete confidence. Our dedicated team will carefully assess your request and ensure you receive the extraordinary diamond you desire, while still enjoying the best possible value.

Our Free Ring Resizing Guarantee.

Purchase your jewelry with confidence, knowing that we offer a complimentary resizing service within 365 days of your purchase. Our guarantee includes both the return and redelivery shipping, all on us. We value your satisfaction and strive to ensure your jewelry fits perfectly. Please note that if the required resizing exceeds a 1.5 ring size difference, we might need to craft a new ring for you. We apologize for any inconvenience this may cause and appreciate your understanding as we work to provide you with the best possible experience.

Lifetime Manufacturer Warranty

We are pleased to offer you a Lifetime Manufacturer Warranty for your purchased product. This warranty guarantees that your item will be free from any manufacturing defects in materials or workmanship for the entirety of its lifespan. In the unlikely event that your item exhibits such defects, we will gladly repair or replace it without any additional charge. This warranty is a testament to our commitment to delivering products of the highest quality.

Exclusions from Manufacturing Defects

It’s important to note that certain cases are not considered manufacturing defects and are therefore not covered by this warranty. These cases include, but are not limited to:

1. Accidental Damage: Instances where the item has been subjected to accidental impact, such as stones falling out or breakage, will not be covered by the Lifetime Manufacturer Warranty. However, we do offer an additional Accent Stone Loss Warranty that specifically covers the loss of accent stones due to accidental damage.

2. Normal Wear and Tear: Prongs that require maintenance due to bending over time are considered part of normal wear and tear and are not covered under this warranty.

3. Metal Discoloration: Natural changes in metal coloration that may occur over time are not classified as manufacturing defects and are exempt from warranty coverage.

4. Allergic Reaction: While we ensure the use of hypoallergenic materials, individual allergies or skin reactions are not covered under this warranty.

5. Handcrafted Variations: Please note that small differences between the CAD design and the handcrafted piece, such as the exact shape of prongs, are normal and reflective of the unique artisanal process. These variations are not classified as manufacturing defects and are not covered under the warranty.

Accent Stone Loss Warranty

This warranty guarantees free replacement for the first year following the purchase of any accent stones valued at $100 or less. Please note that opals, moonstones, and pearls are excluded from this warranty due to their unique care requirements. Should any accent stone valued at $100 or less be broken or out of place within the first year of purchase, we will replace it free of charge. 

Certificate of Authenticity:

Metal Stamping for Authenticity

This affirms the authenticity and exceptional quality of the item you’ve acquired.

Detailed Certificate for Any Center Stone

Included within this certificate is comprehensive information about the center stone’s attributes: its cut, carat, color, and clarity. This certificate assures you of the stone’s superior quality.

Genuity of our stones

We guarantee that all stones embedded in your possession are genuine, meticulously examined to reaffirm their natural origin and value.

Craftsmanship by Skilled Artisans Only

The artistry employed in creating this item is the result of skilled artisans’ dedication and expertise. Each detail reflects their mastery and commitment.

Our Lifetime Customer Service Policy:

At Vardi Jewels, we are your unwavering partners on your journey with your custom jewelry. Our commitment to you is lifelong: we are here to listen and address any concerns you may have, at any point in time.

Our Lifetime Customer Service promise means you can connect with us whenever you need assistance, regardless of when you purchased your custom jewelry. Whether you seek guidance on maintaining your piece’s brilliance, have questions about its unique design, or wish to explore options for future modifications, we are just a call or email away.

Your insights hold immense value to us. It’s an honor to play a part in your significant moments, and your feedback propels us to consistently refine and deliver exceptional service. Our aim is to ensure that your journey with Vardi Jewels remains extraordinary, from the moment you choose a custom piece and as the years unfold.

Thank you for entrusting Vardi Jewels with your custom jewelry desires. We eagerly anticipate standing by your side every step of the way, securing your contentment and joy for a lifetime.

Our Shipping Policy:

Thank you for choosing “Vardi Jewels” for your jewelry needs. We are committed to providing you with a seamless shipping experience. Please take a moment to review our shipping policy below:

1. Insured Shipments and Signature Requirement: All shipments, both within the United States and worldwide, are insured against loss, damage, or theft during transit. Additionally, every package requires a signature upon delivery to ensure its safe receipt by the intended recipient.

2. Shipping Times: For deliveries within the United States, we offer a standard three-day shipping option. This ensures that your exquisite piece of jewelry will arrive at its domestic destination within three business days from the date of dispatch.

For international shipments, our standard shipping option typically takes around five business days to arrive at its destination. However, please note that delivery times may vary depending on the specific destination and customs processing.

3. VAT, Tariffs, and Fees: For international orders, please be aware that the customer is responsible for any Value Added Tax (VAT), tariffs, customs duties, or other fees imposed by the destination country’s customs authorities or carrier. These charges are not included in the shipping fee and will be the responsibility of the recipient.

4. Carrier Restrictions: While we strive to provide our services to customers worldwide, there are certain countries that may have limited shipping options due to carrier restrictions. We apologize for any inconvenience this may cause. If you are unsure about whether we can deliver to your specific location, please contact our customer support team for clarification before placing your order.

At Vardi Jewels, our goal is to make your jewelry shopping experience as smooth and hassle-free as possible. 

Thank you for choosing Vardi Jewels. We appreciate your business!